FAQs

What is a Lot?
A Lot is a Forex trading volume; 1 (one) lot equals 100 000 based currency. When you make a trade in the MT5 trading terminal, you can put Lot size in “volume”.

Where can I see the Lot Size(volume)?
In Digibits :

Login to Digibits
Go to menu Accounts. Column “Traded lots”
In Forex Trading Terminal:

You can place lot size in “Volume” when make a trade.
You can see them at “Trade” and “Account History” sheets in column “SIZE”
4 & 2 DECIMAL QUOTES
Example:

1.1450 – is 4 decimal quotes

93.85 – is 2 decimal quotes

5 & 3 DECIMAL QUOTES
The Digibits offers modern 5 decimal quotes for majors currency pairs and 3 decimal quotes for majorJPY (Japanese yen) crosses.

Example:

1.14505 – is 5 decimal quotes
93.854 – is 3 decimal quotes

DO YOU ACCEPT CREDIT CARDS AS THE DEPOSIT METHOD FOR THE ACCOUNTS?
Yes, we accept credit cards.

CAN FUNDS BE TRANSFERRED FROM A DIFFERENT BANK ACCOUNT OTHER THAN MY OWN?
Funds can only be transferred from the bank account listed on the form, or a matching name from a different banking account.

HOW CAN I WITHDRAW FUNDS FROM MY ACCOUNT?
Simply log in to the secure site and choose your preferred withdrawl method. If you need any assistance, please contact our 24/5 Customer Support team by email, phone or live chat. One of our professional representatives will assist you in the first stages of withdrawing funds from your account

WHAT CURRENCIES CAN I DEPOSIT?
Digibits only accepts deposits in USD, EUR, GBP and CHF

HOW DO I DEPOSIT FUNDS? IS IT EASY?

Just log in to our secure site and you will see a variety of deposit methods for you to use. If you require help in deciding which method to use then you can contact our customer support team by email, phone or live chat. They are available 24/5!

ARE MY TRANSACTIONS SAFE?
Yes, Digibits ensures safety, security and reliability at all times using advanced encryption technology to ensure privacy and security over the Internet. All communication is encrypted using SSL technology (Secure Socket Layer). Passwords are encoded; making sure that only you know your password. All personal information is completely confidential; we do not share your information with any third parties.

ARE MY FUNDS SECURE?
Your funds are held in segregated accounts, specially designated as “Clients Accounts”, with a number of investment-grade European Banks which are closely monitored. Digibits has similar capital adequacy requirements to Banks and we are also members of an Investor Compensation Program.

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Support Office

S.F.B. Blok Office No. 203,
Silver Square, Thaltej Shilaj Road,
Thaltej, Ahmedabad: 380059

Contact

support@digibitsfx.com

Risk Statement: An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned in digibitsfx.com should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don’t invest and trade with money which you can’t afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not.

You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of Digibits Network Limited or any of its affiliates, directors, officers or employees.

Restricted Regions: Digibits Network Limited does not provide services for citizens/residents of the United States, Cuba, Iraq, Myanmar, North Korea, Sudan. The services of Digibits Network Limited are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.